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Card issuer webhooks let Yativo push event notifications to your server the moment something happens in your program — a deposit settles, a customer’s card is funded, a transaction is authorized, or a card is frozen. This guide covers every step from registering a URL to handling the complete event lifecycle.
Card issuer events and general crypto events (deposits, swaps, transactions) are delivered through the same webhook service. Register once at POST /v1/webhook/create-webhook and subscribe to any combination of event types.

How It Works

Your server exposes a public HTTPS URL. Yativo sends a signed POST request to that URL each time an event occurs in your issuer program. Your server verifies the signature, acknowledges receipt with HTTP 200, and processes the event.

Step 1 — Build Your Webhook Endpoint

Your endpoint must:
  • Accept POST requests at a public HTTPS URL
  • Capture the raw request body before JSON-parsing it (required for signature verification)
  • Return HTTP 2xx within 30 seconds
  • Process event logic asynchronously after returning 200
Always use a timing-safe comparison (timingSafeEqual, hmac.compare_digest, hash_equals). A regular === check is vulnerable to timing attacks.

Step 2 — Register Your Webhook

Register your endpoint at the unified webhook endpoint. You can subscribe to card issuer events, general crypto events, or any mix.
Response
The secret is included in the creation response and is also retrievable later via GET /v1/yativo-card/webhooks/:webhookId. Store it in a secure environment variable or secrets manager (e.g., AWS Secrets Manager, HashiCorp Vault). If you need to invalidate a compromised secret, rotate it via POST /v1/yativo-card/webhooks/:webhookId/rotate-secret.
Pass "events": ["*"] to receive every event type. You can narrow the list later via PUT /v1/yativo-card/webhooks/:webhookId.

Step 3 — Verify Signatures

Every webhook POST includes four security headers: The signature is computed as:
The <raw JSON body> is the exact bytes received — not re-serialized. This is why you must capture the raw body before JSON-parsing. Replay attack protection: Also check that the timestamp is within 5 minutes of your server clock. Discard requests that are older.

The Event Lifecycle

The following diagram shows the full lifecycle of a card issuer program, and where webhook events fire at each stage.

Master wallet deposit → settled

When you send funds to your master wallet deposit address, Yativo fires master_wallet.deposit events as the deposit progresses. The number of events depends on the deposit path:
  • Two-step deposits (funds routed through an intermediate settlement): a processing event fires first when the deposit is detected, followed by a settled event when the funds land in your spendable balance.
  • One-step deposits (funds that settle directly): only a single settled event fires — there is no preceding processing event.
Always act on status: "settled" — this is the authoritative confirmation that funds are available. If you receive only a settled event with no prior processing event, that is expected for one-step deposit paths.

Fund customer card

When you call POST /v1/card-issuer/fund-customer, two events fire in tandem: master_wallet.customer_funded (your master wallet was debited) and customer.funded (the customer’s card wallet was credited).
If the funding transfer fails (e.g. network error or insufficient master wallet balance), only customer.funding.failed fires.

Card transaction lifecycle

When your customer uses their card, events fire at each stage of the authorization → settlement cycle.
A declined authorization fires transaction.declined instead of transaction.authorized. A reversal fires transaction.reversed.

Card status changes

Card lifecycle events fire whenever a card’s status changes — whether triggered by your API, by the customer, or by a compliance action.

Event Reference

Amount fields — Every monetary amount is provided in two formats:
  • amount (float) — human-readable decimal, e.g. 12.50
  • amount_minor (integer) — minor currency units (cents), e.g. 1250
Use floats for display. Use minor units for precise arithmetic, storing in integer columns, or comparing amounts without floating-point error. Both are always present when the amount is known; both are null when the amount is unavailable.

Envelope

All events share this structure. The data object is event-specific.

master_wallet.deposit

Fires when a deposit is detected or settles into your spendable balance. One-step deposits fire only settled. Two-step deposits fire processing first, then settled. All amount fields are provided as both a decimal float and an integer in minor units (cents). For example, 500.00 USDamount: 500.00, amount_minor: 50000.
Processing
Settled — regular deposit
Settled — withdrawal credit
master_wallet.deposit fires for two distinct scenarios: (1) a new deposit credited to your master wallet, and (2) funds returning to your master wallet when a card withdrawal settles. In the withdrawal case the payload includes withdrawal_id and yativo_card_id so you can correlate it with the originating card.withdrawal.settled and master_wallet.withdrawal events. When withdrawal_id is absent the event is a regular deposit.

master_wallet.swap

Fired when a currency swap is submitted from your master wallet (e.g. USD → EUR).

master_wallet.customer_funded

Fired alongside customer.funded whenever your master wallet is debited. Includes remaining_balance when available and tx_hash with the on-chain transaction hash of the funding transfer.

customer.funded

Fired when a customer’s card wallet has been successfully credited.

customer.funding.failed

Fired when a funding transfer to a customer’s card wallet fails.

wallet.deposit.confirmed

Fired when a customer’s account wallet balance increases — i.e. a deposit has arrived. This is the primary event for detecting incoming funds to a customer card wallet.
A customer.balance.updated event fires for the same balance change. wallet.deposit.confirmed fires only when the balance increased; customer.balance.updated fires for all balance changes including spend and reversal.

customer.balance.updated

Fired after any card balance change — top-up, purchase authorization, settlement, reversal, or periodic reconciliation.
pending_balance / pending_balance_minor are always null when balance_source is "reconciliation" — the reconciliation job reads the on-chain settled balance and cannot determine pending authorizations. Use available_balance for spendable funds.
A single top-up typically produces two customer.balance.updated events a couple of minutes apart — the first when the ledger reflects the incoming funds, the second when they become spendable (available_balance catches up). Both carry the same trigger/transfer_id, since both stem from the same underlying operation — use transfer_id to recognize them as the same event rather than treating the second as a new, unrelated top-up.trigger/transfer_id/tx_hash are inferred by matching this balance change against our own records of your recent funding/withdrawal/transaction activity for this card, not supplied directly by the card network (which doesn’t include a correlator on this event type). If nothing matched within the 10-minute window, all three come back null.

card.created

Fired when a new virtual card is issued to a customer. card_id is the card token identifier. type and status reflect values from the upstream card provider and may be null depending on the event payload received.

card.activated

Fired when a physical card is activated by the cardholder. Virtual cards do not fire this event.

card.frozen / card.unfrozen

For card.frozen the status field reflects the upstream frozen status string. For card.unfrozen the status field is "active" — the upstream provider reports the card status returning to active when a freeze is lifted.
card.frozen
card.unfrozen
The card_id in webhook events is the card token identifier and may differ from the card_id returned by the Get Customer API. Use yativo_card_id as the stable cross-reference between events and API responses.

card.lost / card.stolen / card.voided / card.cancelled / card.deactivated

Same shape as card.frozen — the envelope type identifies the event and data.status reflects the upstream status string for that change.

Transaction event field reference

All transaction.* events share the same data shape. Fields are populated from card network data and some may be null depending on the transaction type or network.
status and type values are passed through directly from the card network and are not normalized. Do not hard-code comparisons against specific strings — check for membership in an expected set and handle unknowns gracefully.

transaction.authorized

Fired once per card purchase, when the authorization clears (not at the earlier point-of-sale authorization moment — we intentionally wait for clearing so this event always carries both transaction_id and blockchain_tx_hash together, rather than firing an incomplete notification first). A customer.balance.updated event follows immediately.
Use data.transaction_id (not event.id) as your reconciliation key. If transaction_id is null, fall back to event.id.
This card settles in EUR and the purchase was also in EUR, so billing_amount/billing_currency simply match amount/currency and fx_rate is 1 — no conversion took place. See the transaction.settled example below for a foreign-currency purchase, where they differ.

transaction.settled

Fired when the merchant batch clears and the authorization is finalized.
This example shows a foreign-currency purchase: a USD-denominated card used at a Brazilian merchant. amount/currency are the merchant’s local currency (BRL, what was charged at the point of sale); billing_amount/billing_currency are what was actually debited from the card (USD). fx_rate (5.0124) reads as “1 USD = 5.0124 BRL” — check: 101 / 5.0124 ≈ 20.15, which matches billing_amount.blockchain_tx_hash on transaction.settled is not guaranteed the way it is on transaction.authorized — treat it as best-effort here.merchant and merchant_city may come back null on some networks/transaction stages even when populated on the corresponding transaction.authorized event for the same transaction_id — treat them as best-effort, not guaranteed on every event.

transaction.declined

Fired when a card transaction is declined.

transaction.reversed

Fired when an authorization is reversed (e.g. a cancelled hold before settlement).

transaction.refund.created

Fired when a merchant issues a refund.

Managing Webhooks

List all subscriptions

Get one subscription

Update URL, events, or enabled state

Rotate signing secret

The response returns the new secret — store it immediately, then update your environment variable.

Delete a subscription

Delivery history

Retry a failed delivery


Retry Policy

If your endpoint returns a non-2xx response, times out (> 30 s), or is unreachable, Yativo retries using exponential backoff: After 7 failed attempts the delivery is marked permanently failed — no further automatic retries. Replay it manually via POST /v1/yativo-card/webhooks/deliveries/:deliveryId/retry. If your endpoint fails 100 consecutive deliveries, Yativo automatically disables the subscription to protect your program’s event queue. Re-enable it with PUT /v1/yativo-card/webhooks/:webhookId and { "enabled": true } after resolving the issue.

Best Practices

Return 200 first, process after. Yativo waits up to 30 seconds for a response. Enqueue the event to a job queue (BullMQ, Celery, SQS) before returning — don’t block on database writes or downstream calls. Deduplicate with event.id. Yativo deduplicates deliveries server-side so the same upstream event is not queued twice, but network-level retries can still cause your endpoint to receive the same delivery more than once. Store processed event IDs in a database table with a unique constraint and skip duplicates. Do not return 200 speculatively. Only acknowledge when you have successfully enqueued the event. If your queue is unavailable, return 500 to trigger a retry. Handle unknown event types gracefully. Log and ignore event types you don’t recognise rather than throwing an error. Yativo adds new event types over time — unknown types should not break your handler. Subscribe to the events you need. Use a focused event list rather than "*" in production to reduce noise and make your handler logic explicit.

Idempotent Handler Pattern


Testing

Use the sandbox environment to test your webhook handler without real funds:
  • Sandbox base URL: https://crypto-sandbox.yativo.com/api/v1/
  • Register webhooks the same way as production — use the same endpoint POST /v1/webhook/create-webhook
  • Expose your local server using ngrok or Hookdeck during development